Bring more customers in

Use AI to answer customers any time, across any channel the way your best dealership employee would.

Join leading dealers at the forefront of customer communication

Your best people know exactly how to turn an opportunity into an appointment. The problem is they can't be everywhere.

Flai takes care of calls, SMS, and email before your team takes care of customers.

Service

Never miss a single call

Re-engage existing customers

Turn recalls into booked appointments

incoming call

Flai
Receptionist
Flai automotive, this is Amanda, how can I help you?

Thomas
Client
Yeah um I’m looking to schedule routine maintenance

Flai
Receptionist
Great, is this for your 2022 Corolla?

Thomas
Client
Yes

Flai
Receptionist
What day and time works best for you?

Never miss a single call

Every call gets answered. Appointments get scheduled. The mundane gets handled.

• Identify customers when they call
• Define what service you schedule
• Inform customers when they have an open recall
• Answer all calls instantly

Flai
Receptionist
Hi Tom, This is Amanda from Flai Automotive. Just noticed that your 2021 Altima is due for routine maintenance, would Tuesday 10am or Wednesday 2pm work?

Best Regards

Re-engage existing customers

Automatically engage customers due for oil changes and routine maintenance.

Keep customers coming and build the relationship

Messages

Flai
Receptionist
Steve, this is John from Flai Automotive. Just wanted to let you know that your 2024 Jeep Wrangler has an airbag safety recall.

Flai
Receptionist
When would be a good time for you to bring it for a free repair?

Turn recalls into booked appointments

Personalize the flow and outreach to follow your style. Generate tens of thousands in recall profit each month.

Sales

Lead Follow-ups

Capture all after-hours prospects.

Re-engage cold leads

Messages

Flai
Receptionist
Steve, this is Amanda from Flai Automotive. Are you still interested in the 2024 Jeep Wrangler?

Thomas
Client
No, but do you have any EVs available?

Flai
Receptionist
We do, when would be a good time for you to come by?

Follow-up automatically

Flai follow ups with leads instantly — just like your best rep would.

• Checks inventory to answer questions accurately
• Get alerted when human attention is needed
• Optionally personalize the flow and outreach to follow your style

Flai
Receptionist
Flai Dealership Sales, this is Amanda, how can I help you?

Thomas
Client
I’m interested in the used 2022 white Corolla you have listed. Is it still available?

Flai
Receptionist
It is, when would you like to stop by?

Capture all after-hours prospects

Never let an interested buyer go to voicemail.

• Answer any call sales reps miss
• Check inventory
• Schedule walk-ins
• Create leads in your CRM

Messages

Day 31

Flai
Receptionist
Hi Sarah, this is Amanda from Flai Automotive. Just checking in — are you still considering the 2023 Honda Civic? I’d be happy to help with availability, financing, or a test drive.

Day 38

Flai
Receptionist
Hi Sarah! Quick update — we just got a few Civics in your preferred trim and mileage range. Would you like me to hold one for you or schedule a quick visit?

Day 50

Flai
Receptionist
Hi Sarah, just wanted to let you know these Civic models are almost gone. If you’re still interested, I can secure one or send similar options. Want me to help?

Re-engage cold leads

Reach back out to buyers who went quiet and get them back into the conversation.

• Follow up with leads after day 30 without being annoying
• Optionally personalize the cadence and outreach

Listen to Flai

Flai delivers delightful and personalized conversations — always available, endlessly patient, and able to reason, predict, and act in real time.

Turn every lead into an appointment

The only AI communications platform built from the ground up to feel human and deeply integrated with your existing systems to reliably turn every lead into an appointment.

• Sounds human
• Speaks any language
• Always on
• Warm transfers
• Smart callback assignments
• Callback alerts
• No full voicemail boxes
• Advanced analytics
• No missed leads
• Customizable
• Case studies

Trusted by industry leaders

“The support has been absolutely stellar”

Peter Kim, GM

38 hrs

Saved Per Week

$100k

Incremental Profit

“Our Service appointments have more than doubled and Service Advisors have more time to sell in the drive!“

Carlos Hidalgo, GM

+150

Additional Appointments

Seamless system integration

We integrate with your existing dealership technology stack, including your scheduler, DMS, and CRM.

Frequently asked questions

Everything you need to know about Flai

• How does the Voice AI work for dealerships?
  Our Voice AI acts like your best sales rep, handling incoming calls 24/7. It can schedule service appointments, transfer to the right team member, book test drives, answer common questions about inventory, and qualify leads. All conversations are recorded and the AI learns your dealership's specific processes.
• Will customers know they're talking to AI?
  Our AI is transparent about being AI-powered. Customers appreciate getting immediate assistance 24/7, and our AI is designed to seamlessly transfer to human staff when needed for complex inquiries or closing deals.
• Can the AI handle multiple calls at once?
  Yes, our AI can handle unlimited simultaneous calls, ensuring no customer ever gets a busy signal. Each conversation is personalized and handled with the same level of attention, whether it's the first call of the day or the hundredth.
• What kind of ROI can I expect?
  Our clients typically see 340% ROI in the first year through increased lead conversion, reduced missed opportunities, and improved operational efficiency.
• Is this secure and compliant?
  Yes, we use enterprise-grade security with end-to-end encryption, SOC 2 compliance, and strict access controls.

Ready to bring more customers to your dealership?

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