Flai – AI Workers for Car Dealerships
Bring more customers in
Use AI to answer customers any time, across any channel the way your best dealership employee would.
Join leading dealers at the forefront of customer communication
Your best people know exactly how to turn an opportunity into an appointment. The problem is they can't be everywhere.
Flai takes care of calls, SMS, and email before your team takes care of customers.
Service
Never miss a single call
Every call gets answered. Appointments get scheduled. The mundane gets handled.
- Identify customers when they call
- Define what service you schedule
- Inform customers when they have an open recall
- Answer all calls instantly
Flai
Receptionist
Flai automotive,
this
is
Amanda,
how
can
I
help
you?
Thomas
Client
Yeah
um
I’m
looking
to
schedule
routine
maintenance
Re-engage existing customers
Automatically engage customers due for oil changes and routine maintenance Keep customers coming and build the relationship.
Flai
Receptionist
Steve, this is John from Flai Automotive. Just wanted to let you know that your 2024 Jeep Wrangler has an airbag safety recall.
Flai
Receptionist
When would be a good time for you to bring it for a free repair?
Turn recalls into booked appointments
Personalize the flow and outreach to follow your style. Generate tens of thousands in recall profit each month.
Sales
Lead Follow-ups
Capture all after hours prospects. Re-engage cold leads.
Flai
Receptionist
Steve, this is Amanda from Flai Automotive. Are you still interested in the 2024 Jeep Wrangler?
Thomas
Client
No, but do you have any EVs available?
Follow-up automatically
Flai follows up with leads instantly — just like your best rep would. Checks inventory to answer questions accurately. Get alerted when human attention is needed. Optionally personalize the flow and outreach to follow your style.
Capture all after hours prospects
Never let an interested buyer go to voicemail. Answer any call sales reps miss. Check inventory. Schedule walk-ins. Create leads in your CRM.
Re-engage cold leads
Reach back out to buyers who went quiet and get them back into the conversation. Follow up with leads after day 30 without being annoying. Optionally personalize the cadence and outreach.
Listen to Flai
Flai delivers delightful and personalized conversations — always available, endlessly patient, and able to reason, predict, and act in real time.
Trusted by industry leaders
"The support has been absolutely stellar"
Peter Kim, GM
38 hrs Saved Per Week
"$100k Incremental Profit"
"Our Service appointments have more than doubled and Service Advisors have more time to sell in the drive!"
Carlos Hidalgo, GM
+150 Additional Appointments
Frequently asked questions
How does the Voice AI work for dealerships?
Our Voice AI acts like your best sales rep, handling incoming calls 24/7. It can schedule service appointments, transfer to the right team member, book test drives, answer common questions about inventory, and qualify leads. All conversations are recorded and the AI learns your dealership's specific processes.
Will customers know they're talking to AI?
Our AI is transparent about being AI-powered. Customers appreciate getting immediate assistance 24/7, and our AI is designed to seamlessly transfer to human staff when needed for complex inquiries or closing deals.
Can the AI handle multiple calls at once?
Yes, our AI can handle unlimited simultaneous calls, ensuring no customer ever gets a busy signal. Each conversation is personalized and handled with the same level of attention, whether it's the first call of the day or the hundredth.
What kind of ROI can I expect?
Our clients typically see 340% ROI in the first year through increased lead conversion, reduced missed opportunities, and improved operational efficiency.
Is this secure and compliant?
Yes, we use enterprise-grade security with end-to-end encryption, SOC 2 compliance, and strict access controls.